Microsoft 0365 Office Suite support
Windows 7, 10, 11
Virtual Machines: VMware ESXI/ Hyper V
Google Workspace: Admin/ Consumer
Build & repair Computers
Networking: Managing / Designing
User Acceptance Testing
Azure Active Directory
Windows Active Directory: 2012 - 2025
Customer Service
Unified Endpoint Management: Operating /Implementing
Home Lab
TestOut Pro Instructor
TestOut Certification Proctor
OKTA: Admin/ Consumer
MyApps
ServiceNow, Salesforce
Problem and Pattern recension
Virtual support tools: TeamViewer, Bomgar, LogMeIn, Quick Assist, Ivanti, Google Remote Desktop, Splashtop, Thinfinity Remote Desktop
Salesforce Service Cloud reporting and dashboards
Microsoft Deployment Toolkit
Windows Group Policy Management
UKG, Workday, Google Class Room, SharePoint Learning